ICT Governance and Digital Services
Background
The ICT Governance and Digital Services department within is responsible for aligning the ICT strategy with the organisation's strategy, optimizing ICT operations, and driving business value.
The AIDC EC is dedicated to empowering its business stakeholders through the strategic utilisation of digital technologies and services.
The department's vision is to leverage digital technologies to establish, enhance, and optimize the AIDC Eastern Cape's ICT capabilities. This will enable AIDC’s business model to effectively respond to strategic opportunities, mitigate business risks, drive performance, and surpass stakeholder expectations in a SMART, cost-effective, and compliant manner.
Focus Areas
01
Enhance Digital Capabilities
We stay updated with emerging technologies, implementing innovative solutions, and fostering a culture of digital transformation.
02
Enable Strategic Opportunities
We align ICT capabilities with the strategic goals of the organization to effectively respond to and capitalize on strategic opportunities.
03
Mitigate Business Risks
We implement robust cybersecurity measures and risk management strategies to mitigate potential threats and vulnerabilities by ensuring data privacy and protection.
05
Exceed Stakeholder Expectation
Drive Performance
We utilize ICT capabilities to drive operational efficiency, productivity, and performance by optimising business processes and leveraging data analytics for enhanced decision-making and process optimisation.
We continuously meet and exceed the expectations of stakeholders by delivering high-quality IT services and solutions including fostering a customer-oriented mindset, actively engaging with stakeholders to understand their needs, and providing timely and effective support.
06
Ensure Compliance
Adhere to relevant laws, regulations, and industry standards to ensure a compliant IT environment by implementing appropriate governance frameworks,